● Ordavya Help Center
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Verified guidance for setting up your restaurant experience and managing menus, orders, customers, and branches.
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Getting started
Understand the platform and your first setup steps.
3 articles
Account and sign-in
Sign-in, email verification, and password recovery.
2 articles
Restaurant setup
Restaurant details and essential contact information.
1 articles
Branding and appearance
Customize the primary color and brand appearance.
1 articles
Website and digital menu
Understand the website, menu, and web ordering experience.
2 articles
Customer app
Accounts, orders, and loyalty in the customer app.
2 articles
Admin dashboard
Navigate the tools used for daily restaurant management.
2 articles
Menu and products
Create categories, products, images, and publish them.
4 articles
Product options
Add variants and extras to products.
1 articles
Orders and checkout
Manage orders, statuses, and order history.
3 articles
Delivery and pickup
Configure delivery fees, pickup, and saved addresses.
4 articles
Branches
Add branches, opening hours, and operating status.
1 articles
Customers
Find customer profiles and review their activity.
1 articles
Loyalty and rewards
Enable loyalty points and understand earning and redemption.
1 articles
Promotions and notifications
Send immediate push notifications to customers.
1 articles
Staff and permissions
Understand roles and what each team member can access.
1 articles
Analytics and reports
Review order, revenue, and performance metrics.
1 articles
Billing and subscription
Compare published plans and billing cycles.
1 articles
Troubleshooting
Quick checks for common issues and support contact.
2 articles
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