Ordavya

Delivery and pickup

Use pickup ordering

How customers select pickup and an active pickup branch.

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In this article

Pickup lets a customer collect an order from an active branch instead of entering a delivery address.

Choose pickup

  1. Select Pickup during checkout.

  2. Choose a branch from the available pickup locations.

  3. Review the branch and order details, then place the order.

  4. Follow the order until it reaches Ready, then use the restaurant’s pickup instructions.

Branch availability

The pickup list depends on active branch settings. Disabling a branch or setting it to Temporarily On Hold can affect customer availability.

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