Use the official contact page to request help from the Ordavya team. Precise details help the team understand the issue without assumptions.
What to include
- Restaurant name and a suitable contact method.
- Whether the issue affects the customer website, customer app, or management app/dashboard.
- The steps that lead to the issue and the expected result.
- The full error message and approximate time.
- The order, product, or branch identifier when relevant.
- A screenshot with passwords and sensitive payment details removed.
Open the contact page
Go to Contact on the Ordavya website and use the published contact methods. The Help Center does not promise an unpublished response time.