Manage an incoming order

The Orders screen organizes work into New, Ongoing, Done, and All. This makes the current stage of each order easier to identify.

Review the order

1. 1

   Open Orders and choose the relevant tab.

2. 2

   Open the order and review products, variants, extras, and customer notes.

3. 3

   Review totals, customer details, and the delivery address or pickup branch.

4. 4

   Update the status when the real operational stage begins, not before.

Status progression

An order normally starts as Pending, then moves through Confirmed, Preparing, and Ready. A delivery order can move to Out for delivery before Completed, or to Cancelled when it has actually been cancelled.